When Ebay Will Remove Negative Feedback

When Ebay Will Remove Negative Feedback

The feedback system on eBay is actually a member to member informational exchange system and eBay rarely interferes in this process.

Ebay does not censor negative feedback posting before they are submitted and will not change or remove a negative feedback posting except under very stringent guidelines as quoted below and posted on their website:

* eBay is provided with a valid court order requesting removal
* The feedback comment contains profane, vulgar, obscene, or racist language
* The feedback comment contains personal identifying information about a member.
* The feedback references an eBay, PayPal or law enforcement investigation.
* The feedback comment contains links or scripts.
* Negative feedback was intended for another member. This may only happen after the member r esponsible has already placed the same feedback for the correct member.
*Feedback was left by a person ineligible to participate in eBay transactions at the time of the transaction or the time the feedback was left.
* Feedback was left by a member who provided eBay with false contact information
* Feedback was left by a member who bid on or purchased an item solely to have the opportunity to leave negative feedback for the seller, with no intention of completing the transaction.”

Members can mutually agree to have negative feedback posts removed once arbitration has been completed to the satisfaction of both parties in a dispute.

Leaving feedback can be compared to voting. You only get one vote per transaction that is completed. You can leave a positive, neutral or negative feedback post.

A positive feedback raises a sellers or buyers score by 1 point while a negative feedback lowers a buyers or sellers score by 1 point. A neutral feedback has no effect on a buyers or sellers score.

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